Privacy Policy

Montana Heating and Cooling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.montanaheatingandcooling.com (“Website”).

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our Website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name
Phone number
Email address
Mailing address
Service details or inquiry-related information

Non-Personal Information:

Browser type
IP address
Device type
Date/time of visits
Pages visited on our site

This information may be collected through contact forms, appointment scheduling, newsletter sign-ups, or automatic tracking tools such as cookies.

2. How We Use Your Information

We use the information we collect to:

Respond to service requests or inquiries
Schedule appointments and provide quotes
Improve our website and user experience
Send service updates, promotional offers, or follow-ups (if opted in)
Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with third parties only when necessary to:

Provide services you request (e.g., dispatching technicians or scheduling appointments)
Send marketing communications (only if you’ve opted in)
Comply with legal requirements or protect our rights

Any third-party service providers are required to maintain the confidentiality and security of your information.

4. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience and gather analytics about website usage. You can choose to disable cookies in your browser settings, but this may affect some functionality of the site.

6. Your Privacy Rights

You may request to:

Access, correct, or delete your personal information
Opt out of receiving marketing communications
Inquire about how your data is used

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected such data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted to this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Montana Heating and Cooling
(406) 261-2779
cameron@montanaheatingandcooling.com